How to Detect Scam Movers

Unfortunately, when you hire a moving company you risk becoming a victim of scam movers, also known as “rogues.” But it doesn’t have to be that way. Doing some research in advance and knowing what to look for when the movers arrive can reduce that risk significantly.

The following are red flags that companies are scam movers:

• The mover wants to give you a quote over the phone or online and refuses to do an on-site inspection Scam movers typically will give you a low-ball estimate to get your business and then hold your possessions hostage at the destination until you pay a greatly inflated fee. If they refuse to give you an in-person, weight-based estimate, move onto the next company.
• They ask for a large cash deposit before the move
• They don’t provide you with a copy of Your Rights and Responsibilities When You Move
  Movers are required by law to give consumers this booklet while their moves are still in the planning stages.
• The phone is answered with a generic greeting, such as “movers” or “moving service,” instead of a company name
  Scam movers often operate under multiple company names with the same equipment to stay one step ahead of the law.
• Their offices and warehouses either don’t exist or are in poor condition
  Although it’s a hassle, plan to visit each moving service you’re considering using. If the operation isn’t branded with their company name, or looks disorganized, dirty or like they just moved in, don’t hire them.
• They claim all your possessions will be covered by their insurance and/or they don’t have insurance
• The license doesn’t belong to the company and/or the company isn’t authorized for interstate transit

Once you find a company that doesn’t have any of these red flags, do a Web search for their company name or the owner’s name, both with and without the word “scam.” Although it’s not a guarantee, this could bring up references to illegal behavior. Additionally, ask the company for three recent references and call them, and then check with the Better Business Bureau and your state’s attorney general.

A few days before you move, make sure they’re still using the name you checked. Remember, scam movers depend on multiple personalities to deceive, so if there’s any sign of a name change, run! If they check out fine at the beginning but a moving truck arrives that’s either a generic rental or has another company’s name on it, DO NOT allow them to load your possessions. Reputable movers have their own equipment. If they don’t have their own truck, chances are good they’re scam movers who intend to steal from you. 

Source: http://www.saveologymoving.com/articles/how-to-detect-scam-movers.aspx

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